Privacy Policy

At Arrowtown Apothecary, we prioritise the privacy of our clients and are committed to protecting your personal information. This Privacy Policy outlines our practices in relation to the collection, use, disclosure, and protection of your information, in compliance with the New Zealand Privacy Act 2020.

Our Office Contact Details

Arrowtown Apothecary

  • Physical Address: 8 Buckingham Street, Arrowtown 9032

  • Postal Address: 14b Bracken Street, Arrowtown 9032

  • Email Address: chelsea@arrowtownapothecary.co.nz

Consent to Privacy Policy

By using our services, website, or contacting us via social media, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with our practices, please do not use our digital platforms or services.

Collection of Personal Information

Personal information is any information that can identify an individual. At Arrowtown Apothecary, we collect personal information that is necessary for delivering our naturopathic and herbal dispensary services. This may include:

  • Name

  • Contact information (email, phone number, address)

  • Health information relevant to the naturopathic services provided

  • Interactions with our digital platforms

We primarily collect this information directly from you but may also obtain it from public sources or with your consent from third parties when necessary for our services.

Purpose of Collection and Use

Your personal information is used to:

  • Provide personalised naturopathic and herbal dispensary services

  • Improve our service offerings

  • Comply with legal obligations

  • Inform you of new products or services

Storage and Protection

We store your personal information securely and take all reasonable precautions to protect it from unauthorised access, loss, misuse or alteration. Our security measures include physical, electronic, and managerial procedures.

Disclosure of Personal Information

We may disclose your personal information to:

  • Health professionals, with your consent, as part of providing our services

  • Service providers who assist us in our operations and website management, under strict confidentiality agreements

  • Legal and regulatory authorities, as required by law

Access, Correction, and Deletion

You have the right to access, correct, or request the deletion of your personal information held by us. Please contact us at chelsea@arrowtownapothecary.co.nz to make such requests.

Changes to this Privacy Policy

Arrowtown Apothecary reserves the right to make changes to this Privacy Policy. Any changes will be posted on our website with an updated revision date.

Privacy Concerns

If you have any concerns about how we handle your personal information or wish to lodge a complaint, please contact us directly. If you are not satisfied with our response, you may contact the New Zealand Privacy Commissioner.

Contact Details for Privacy Concerns

  • Email: chelsea@arrowtownapothecary.co.nz

  • Phone: 02108515056

  • Address: 8 Buckingham Street, Arrowtown 9032

For further information on privacy rights and regulations, please visit the New Zealand Privacy Commissioner's website: https://www.privacy.org.nz/